PLEASE READ THE FOLLOWING VERY CAREFULLY.
MAKE SURE ALL THE PEOPLE SHARING YOUR
HOUSE HAVE READ IT AND TELEPHONE OR E-MAIL
US IF YOU HAVE ANY QUERIES
RENT:
Your rent is payable with post-dated cheques.
Details will be sent to you by post, but if they do not reach you for any
reason, please check this web site for information on the dates and amounts
that are required on your cheques, for you particular house. PLEASE
NOTE the cheques must reach our office by FRIDAY, 16TH MAY, 2008.
Cheques will not be presented at the bank until their
due dates. If, during the year, you experience problems with a delayed
grant or student loan, we will be happy to hold on to your cheque until
you have things sorted out, but we must have this in writing
from you, an e-mail will do, but a telephone call only is not sufficient.
COLLECTING YOUR KEYS
You may collect your house keys from our office between 2.00 p.m. and
5.00 p.m. after the 7-day vacant period date (see your lease.) If
you do not wish to collect your keys on this day, you may collect them
at a later date. The office is open between 9.00 a.m. and 5.00 p.m.,
Monday to Friday, but if you expect to arrive back during the evening or
on a weekend, we have an alternative method of collection. Please
ring the office fo details.
GAS ELECTRICITY, WATER, COUNCIL TAX AND TELEPHONE
The old tenants will have contacted the utility companies to close the
accounts in their names and arranged to have the final bills sent to their
home addresses, so you will start your lease with a zero account.
After you move in you must also contact the gas and electricity companies
to put the accounts in your own names and to give them meter readings.
Unfortunately, some of last year's tenants may have changed companies more
than once during their tenancy. Therefore, it is difficulty for us
to keep up with which company supplies your house. The following
telephone numbers will give you this information:-
| TO FIND OUT YOUR GAS SUPPLIER
TELEPHONE:
TO FIND OUT YOUR ELECTRICITY SUPPLIER TELEPHONE: |
0870 6081524
0845 6015467 |
PLEASE NOTE: YOU MUST OPEN YOUR ACCOUNTS FROM THE DATE YOUR LEASE
COMMENCES, NOT THE DATE YOU MOVE INTO YOUR PROPERTY
You are also responsible for water bills. to open your account
you will need to contact the two companies listed below:-
| SOUTHERN KENT WATER (Sewerage)
MID KENT (Water) |
0845 2720845
01634 245566 |
Houses which are wholly occupied by students in full time education
ae not liable for Council Tax, but each tenant must collect a Council Tax
Exemption Certificate from the registry at their college, bring it to our
office and hand to Jan, who will deal with it on your behalf. Failure
to do this by anyone in the house will result in all of you in the house
being liable for Council Tax.
The old tenants should also have contacted BT to close their telephone
account and have the final bill sent onto them. To have the telephone
put into your name, dial 150 and tell BT your new address and when you
will be moving in.
If you have any trouble with the above, ring us and we will help you.
WHAT WE DO
When the old tenants vacate the house we will check the following:-
-
The inventory
-
The decor (for Blu Tak marks etc.)
-
The cleanliness of the property
-
The general condition of the property
-
The meter readings
-
The light bulbs and smoke detectors
We make every effort to ensure that all the houses are clean and presentable
for new tenants moving in, but some houses may have been left in a very
poor condition and it is impossible for us to attend to everything at once.
Our workmen will have been given lists of jobs to attend to and they will
work through these lists during the summer, so don't panic if everything
is not to your liking on the first day!
Similarly, will tenants moving in on the first day of the lease please
consider those house mates who may not be moving in until a later date,
by ensuring that the house does not degenerate into a 'tip'. Moving
into a house that is littered with rubbish and dirty dishes is not nice.
Unless the property has been left in an immaculately clean condition
by the previous tenants, a cleaning company will give the house a good,
basic clean to enable you to move in, but extras like carpet or upholstery
cleaning may be left until a later date. As above, repairs, painting
and general maintenance work will be put on our workman's list.
Before moving in you may find it useful to swot up on the basic principles
of changing a light bulb and vacuum cleaner bag, reading a gas and electricity
meter, lighting a pilot light, turning off a stop cock, unblocking a sink
and a vacuum cleaner hose (or not blocking them in the first place!) de-scaling
a shower and kettle, putting out the dustbin, keeping music and late night
noise to an acceptable level and all the other boring essentials of living
on your own in a residential area.
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